The program includes expert lectures, workshops, presentations, and working meetings, serving as a platform to review tourism and economic achievements, discuss current industry topics, and present Croatia’s tourism potential for future development and stronger market positioning.
Given the scale and importance of the event, efficient registration and check-in processes are essential to delivering a high-quality experience for both organizers and attendees.
The Challenge
Before implementing Konfica, the event organizers faced several operational and administrative challenges:
Slow and inconsistent registration and data management processes
Heavy reliance on manual administrative work
Increased risk of errors in attendee records
Frequent check-in issues that caused delays at entry points
Additionally, unplanned workload for on-site staff
These challenges complicated event organization and shifted focus away from delivering a seamless event experience.
The Solution
Konfica was chosen for its ability to streamline and automate key administrative processes that were previously handled manually.
The most valuable features for the event team included:
A centralized and transparent registration system
A faster, more efficient check-in process
Intuitive attendee data management
Reduced manual work and fewer operational errors
The improved check-in system, in particular, had a direct impact on speeding up entry flow, enhancing attendee experience, and easing the workload of on-site staff.
The Results
After switching to Konfica, the organizers observed significant improvements across the entire attendee journey:
A smoother and more user-friendly fee purchase process
Faster and more reliable on-site registration and check-in
Greater transparency and accuracy in tracking registrations
Significantly reduced administrative workload
More time and focus are dedicated to the quality of the event itself
Overall, Konfica enabled the team to shift attention from operational challenges to delivering a high-value, well-organized event.
Looking Ahead
The organizers expressed high satisfaction with the collaboration and plan to continue using Konfica for future editions of the event.
Konfica has proven to be a reliable long-term solution that:
Supports complex, large-scale events
Reduces administrative overhead
Improves the experience for both organizers and attendees
Client Quotes
On Konfica’s impact:
“Konfica significantly reduced the operational workload of our team.”
On working with the Konfica team:
“The Konfica team proved to be highly reliable, responsive, and accessible. They answered our questions promptly and resolved challenges efficiently. Their experience and support were invaluable throughout the platform onboarding and implementation process.”
